> For the complete documentation index, see [llms.txt](https://docs.whiteswan.io/partner-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whiteswan.io/partner-knowledge-base/branding-and-white-labeling/infrastructure-and-communications/custom-domain.md).

# Custom Domain

#### **Overview**

White Swan allows you to fully white-label your client experience using your own domain.

Instead of sending clients to a generic link, you can host your entire experience on a domain you control — creating a seamless, branded journey from start to finish.

For most partners, this is the **recommended way to get started with infrastructure white labeling**, as it:

* Requires minimal setup
* Immediately strengthens trust with clients
* Creates a consistent branded experience

***

#### **How it works**

You connect a domain or subdomain (e.g. `insurance.yourcompany.com`) to White Swan. Once connected:

* All client-facing pages run on your domain
* Links shared with clients are branded
* The experience feels fully owned by your company

We recommend using a **subdomain** rather than your main website domain to avoid conflicts.

***

#### **Setup Flow**

To access&#x20;

**Step 1: Enter Your Domain**

Provide the domain or subdomain you want to use.

Examples:

* `insurance.yourcompany.com`
* `apply.yourcompany.com`

Avoid:

* Using your root domain if it already hosts a website

***

**Step 2: Configure DNS**

We’ll generate DNS records for you.

You’ll need to:

1. Go to your DNS provider (e.g. GoDaddy, Cloudflare)
2. Add the records exactly as provided
3. Save changes

Once added, click **Verify** inside White Swan.

***

**Step 3: Verify & Activate**

Domain verification can take:

* A few minutes (fast cases)
* Up to 48 hours (depending on DNS propagation)

Once verified:

* Your domain becomes active
* Your experience is live on your branded URL

***

#### **Customize Your Domain Experience**

After setup, you can customize:

* Search/social sharing title
* Description (SEO preview)
* Sharing image
* Favicon

This ensures your links look polished when shared.

***

#### **Managing Your Domain**

You can:

* Update branding and metadata anytime
* Edit or replace your domain
* Remove and restart setup if needed


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