Upcoming Features

White Swan Chat is evolving into a unified communication layer across the insurance journey. A few upcoming enhancements include:

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AI Agentic Capabilities

The current chat experience will also serve as the interface for future White Swan AI capabilities. This will enable an AI powered chat will have capabilities like:

• Producing quotes

• Pre-filling applications

• Answering insurance questions intelligently with context from the users current insurance experience and industry data

...and much more.

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HubSpot Integration

Chat conversations will soon be a part of a broader HubSpot integration, allowing teams to:

• Manage chat through Hubspot inbox

• Sync client activity

• Trigger workflows

• Centralize communication history

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More details will be added as each feature becomes available.

These features build on the existing white-labeled chat foundation, ensuring your support experience grows more powerful over time.