> For the complete documentation index, see [llms.txt](https://docs.whiteswan.io/partner-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.whiteswan.io/partner-knowledge-base/chat/quick-start-guide.md). # Quick Start Guide Follow these steps to enable and configure White Swan Chat for your business: *** ### 1. Enable Chat for Your Account The chat is by default available for business users as a way to get help from White Swan. To enable the chat for clients, either use the toggle inside the business user chat, or navigate to the [**General Settings**](https://app.whiteswan.io/general_settings) page, expand the Chat Settings, and toggle to enable chat for clients. When enabled, the chat widget will automatically appear across all client journeys. *** ### 2. Customize Branding & Style White Swan Chat is highly customizable. You can configure: * Background type: **solid color**, **gradient**, or **image** (including animated SVG/GIF) * Gradient direction and color stops * Icons: closed/open chat icons, chat logo, send button * Chat colors: message box, borders, text, back button * Expanded widget appearance Your customizations apply instantly across all chat surfaces. *** ### 3. Select Notification Recipients Choose which users on your account should receive chat notifications.\ These users will be alerted when new messages arrive from clients. By default, the person who opened your company account will receive notifications. *** ### 5. Configure Optional Meeting Scheduling You may enable a scheduling option inside the chat.\ This uses the main scheduling link associated with your company. The chat is now ready for use and makes it simple for your clients to get help and human support in their client journeys. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.whiteswan.io/partner-knowledge-base/chat/quick-start-guide.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.